Gambling Legislation and Problem Gambling

If you are new to online casinos, it is natural to be curious about any possible legal repercussions linked to gambling. While gambling legislation is pretty complicated, there are some basic information you should know. We are going to walk you through some relevant points of NZ gambling legislation and problem gaming issues.

If you are new to online casinos, it is natural to be curious about any possible legal repercussions linked to gambling. While gambling legislation is pretty complicated, there are some basic information you should know. We are going to walk you through some relevant points of NZ gambling legislation and problem gaming issues.

Gambling Legislation in New Zealand

Gambling law in New Zealand protects the community from problem gambling and regulates casino operations according to the best and safest practices. The government is concerned with gamblers, community groups for whom gambling is raising funds, and gambling providers.

With the help of the Gambling Compliance Group, the government:

The casino inspectorate supervises casino gambling.

Which Acts Regulate Gambling in NZ?

The gambling legislation, the Gambling Act 2003, aims at ensuring that the community can benefit from the proceeds of gambling by minimizing the harm gambling can cause. The purpose of the Act is to:

Hence, the Act aims at minimizing harm and maximizing benefits.

Who Regulates?

Several agencies are responsible for regulation and enforcement of the Act.

Useful links

You can find all relevant updated information here:

Problem Gaming in New Zealand

A gambling problem or gambling addiction can impact your life as well as your friends and family. Asking for help is a difficult step to take for many people. Therefore, it is important to provide support to those affected by gambling problem.

What is problem gambling?

Problem gambling is gambling that may cause harm to an individual, their family, or the community in general. It is most commonly associated with gaming machines, two in five regular gamblers experience problems with gambling. However, online gambling can be harmful as well, especially for young players and persons who become easily addicted to online gambling.

Sometimes, one gambling session can cause harm. In other cases, problems arise from regular gambling with substantial amounts of money involved.

Online gambling can make a person addicted to the process due its simplicity and availability 24/7.

Problem gaming can cause:

Measures to Limit Problem Gaming

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The government aims to control the growth of gambling and minimize the harm. Measures include:

Online gambling providers are not allowed in New Zealand. However, Kiwi players can choose to play at online casinos operating overseas.

Problem Gambling Prevention Programs

Gambling venues have a legal duty to minimize gambling harm and to keep gamblers safe. That is why it is important to know what the signs of problem gambling are and how to prevent harm associated with it. In this sense, problem gambling awareness training is necessary for venues’ staff.

For online players should read about problem gaming prevention strategies and available tools for support. If you experience any of the symptoms of gambling addiction, ask for help.

Problem gambling awareness training

The Gambling Regulations require that Class 4 license holders provide gambling awareness training to the site managers and employees to ensure the presence of a trained person at pokies venues at any time.

The training aims to teach staff members to identify signs of problem gambling and talk to a gambler who is at risk of harm. For this purpose, operators and employees can use the Gamble Host Pack that includes a clear checklist of most common signs, and useful tips for prevention and handling.

Signage for pubs, clubs, and casinos

All the venues operating gambling machines must have problem gaming pamphlets and signs. Regulation 11 of the Gambling Regulations 2004 requires this information to be displayed and available to patrons.

Self Exclusion Orders

For those who think they may have a gambling problem, there is an option to self-exclude from a gambling venue.

Self-exclusion means that a person who identifies themselves as a problem gambler can ask a gambling site to exclude them from the gambling area for up to two years.

Multi Venue Exclusion

Multiple venue exclusion is an extension of self-exclusion. A person with a gambling problem can request exclusion from multiple venues without having to visit each site.

It is normally initiated by a gambling service provider on behalf of a client who has opted for self-exclusion from the gambling venues. If a person requests to be self-excluded, the venue manager must exclude this individual immediately. Once the exclusion process has started, the breach of it either by a gambler or a site becomes a criminal offense.

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